Genpact Optimizes Scripps Health Hospital Coding And Health Information Management (him) Operations

Genpact used its Lean Six Sigma process reengineering expertise along with health information management (HIM) and coding expertise to standardize coding and operational processes for improved efficiencies, helping Scripps Health meet regulatory requirements. "Healthcare systems like Scripps Health are seeking ways to improve our workflows and information management for faster coding and billing and efficient patient processes that support optimal care all while adhering to regulatory changes like ICD-10," said Jean business software Fuller, assistant vice president, Health Information Services, Scripps Health. "Genpact is applying its process excellence and healthcare expertise to help us achieve this operational effectiveness and regulatory compliance so that we can focus on our core business of providing excellent patient care." "Genpact will help Scripps Health execute smarter coding processes and significantly improved document workflow," said Mohit Thukral, senior vice president, Banking, Financial Services, Insurance and Healthcare, Genpact. "As one of the very few companies providing global delivery of inpatient, outpatient and emergency department coding services, Genpact is honored to leverage our business process transformation expertise so that Scripps Health can achieve the business impact of increased productivity, decreased account receivables, cost savings and efficient operations needed to thrive in the current healthcare environment." About Scripps Health Scripps Health is a private, nonprofit, integrated health system in San Diego, California that treats a half-million patients annually at facilities that include five acute-care hospital campuses.